|Pricing and Billing|
|Do I have to pay sales tax?|
|You only have to pay sales tax if the location you are shipping to is in California.
|I have a question on my charges.|
|Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact firstname.lastname@example.org or (888) 256-0999
(U.S.) or (805) 962-5532 (Worldwide) for more information.
|What are my payment choices?|
|During the checkout process you may choose any of our current payment options, VISA, MasterCard, AmericanExpress, Discovery or PayPal, and continue to place your order. Please note that we will not ship your order until we receive payment from you.|
|How much is my shipping?|
|Shipping within the United States: $12.00
Shipping to most other countries*: $35.00
International customers are responsible for paying customs and duties.
*Certain countries will incur additional shipping charges to be calculated depending on the order.
We will email you prior to shipping your order if that is the case.
|I need a copy of my receipt/invoice.|
|Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.|
|When will my credit appear on my account?|
|Credits usually take 7-10 business days from the time we receive your item(s).|
|When will my credit card be charged?|
|Your credit card will be charged within 24 hours prior to shipment of your item(s).|