|Shipping and Returns|
|When will my order ship and what are my shipping charges?|
|Unless otherwise noted, we will ship your order 1-2 business days after we receive payment from you.
Shipping within the United States: $12.00
Shipping to most other countries*: $35.00
International customers are responsible for paying customs and duties.
*Certain countries will incur additional shipping charges to be calculated depending on the order.
We will email you prior to shipping your order if that is the case.
|What is the return policy?|
|If you find that you ordered items in error, you may return unopened packs of burs and request a refund.
Please contact firstname.lastname@example.org or (888) 256-0999 (U.S.) or (805) 962-5532 (Worldwide) for more information.
|How do I return my product?|
|If you would like to return your product, please contact email@example.com or at (888) 256-0999 (U.S.) or (805) 962-5532 (Worldwide) for more details.|
|I received the wrong product.|
|If you received items in error, we apologize for the inconvenience.
Please contact firstname.lastname@example.org or (888) 256-0999 (U.S.) or (805) 962-5532 (Worldwide) and we will correct your order.
|Next Day Delivery|
|For FedEx Next Day delivery, please call us at 888-256-0999 before 1 PM (PST) to be quoted a live rate.
Next Day delivery is unavailable to international customers due to unforeseeable customs clearance times.