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Shipping and Returns
When will my order ship and what are my shipping charges?
  Unless otherwise noted, we will ship your order 1-2 business days after we receive payment from you.

Shipping within the United States: $12-$15
Shipping to Canada: $35
Shipping to Europe: $50-$60
Shipping to South Pacific: $67
Shipping to Asia: $45
International customers are responsible for paying customs and duties.

*Certain countries will incur additional shipping charges to be calculated depending on the order.
We will email you prior to shipping your order if that is the case.
What is the return policy?
  If you find that you ordered items in error, you may return unopened packs of burs and request a refund or exchange.
International exchanges will incur additional shipping charges.
Please contact or (888) 256-0999 (U.S.) or (805) 962-5532 (Worldwide) for more information.
How do I return my product?
  If you would like to return your product, please contact or at (888) 256-0999 (U.S.) or (805) 962-5532 (Worldwide) for more details.
I received the wrong product.
  If you received items in error, we apologize for the inconvenience.
Please contact or (888) 256-0999 (U.S.) or (805) 962-5532 (Worldwide) and we will correct your order.
Next Day Delivery
  For FedEx Next Day delivery, please call us at 888-256-0999 before 1 PM (PST) to be quoted a live rate.
Next Day delivery is unavailable to international customers due to unforeseeable customs clearance times.