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My Account
How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

If you are a returning customer who either no longer has access to the original email address on file or is ordering through our website for the first time, you will need to create a new online account.
Your new online account will be linked to your order history based on the doctor's name/ phone number/ location.

How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
You will need access to the email address with which the original account was created.
If you do not have access to that email, you will need to create a new account.
When will my order ship?
  Please see each individual item page for more information on the availability of each item.
Most orders ship 1-2 business days after they have been placed, unless otherwise noted.
If you would like to inquire about your specific order, please contact Customer Service at customerservice@cjmengineering.com.