|Do you ship to my country?|
|Our products are available for purchasing worldwide but please note that the customer is responsible for paying all customs and duties charges.
If you are ordering from Germany, Poland, or Greece, please contact us at firstname.lastname@example.org so that we may redirect you to our distributors there.
|What are my payment choices?|
|During the checkout process you may choose any of our current payment options, VISA, MasterCard, AmericanExpress, Discovery or PayPal, and continue to place your order. Please note that we will not ship your order until we receive payment from you.|
|When will my order ship and what are my shipping charges?|
|Unless otherwise noted, we will ship your order shortly after we receive payment from you.
Shipping within the United States: $12.00
Shipping to Canada: $19.50
Shipping to most other countries*: $35.00
International customers are responsible for paying customs and duties.
*Certain countries will incur additional shipping charges to be calculated depending on the order.
We will email you prior to shipping your order if that is the case.
|What is the return policy?|
|If you find that you ordered items in error, you may return unopened packs of burs and request a refund.
Please contact email@example.com or (888) 256-0999 (U.S.) or (805) 962-5532 (Worldwide) for more information.